How to Update User Status

This document explains how to update the status of a user (Disabled, Locked, or Suspended) in the User Accounts section by editing the user account details.

Introduction

Managing user statuses is an essential aspect of controlling user access and activity within the system. The User Accounts tab allows administrators to change the status of users by editing their account details. This guide outlines the steps to update a user’s status to Disabled, Locked, or Suspended and how those changes affect the user’s account.

Update User Status

Step 1: Navigate to User Accounts Tab

1. Click on Settings from the left-side panel.

2. The User Accounts Page displays all existing users (if not, then click on the User Accounts tab), including both the default user and previously invited users, in a table format.

Step 2: Open Update User Accounts Page

1. The User Accounts table displays user details, including an Edit Icon for invited users.

2. Click the Edit Icon next to the user whose status you wish to update.

   
3. The Update User Accounts page will be displayed.

Step 3: Save Updated Status

1. Locate the User Status dropdown menu and click on the User Status dropdown.

2. Select the desired status: Disabled, Locked, or Suspended.

   
3. After selecting the new status, click the Update button to save the changes.

4. The user’s status will be updated in the User Accounts table accordingly.

   

Step 5: Status Effects

1. Disabled: The user will no longer have access to the application until re-enabled.

2. Locked: The user account is temporarily locked, often for security reasons.

3. Suspended: The user is suspended and cannot use their account until further notice.